Legal

Privacy Policy

How LBIWolbis collects, uses, shares, secures, and retains personal information, and the privacy rights available to you.

Effective date: 16 September 2026

1. Introduction

LBI INVESTMENTS LIMITED ("LBIWolbis", "we", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how it is used and shared, and the choices and rights available to you.

This policy applies to the LBIWolbis website, investor accounts, and related services. By using the platform you acknowledge the practices described here.

2. Information We Collect

We collect the following categories of information:

Personal data: full name, date of birth, nationality, residential address, email address, telephone number, and identity or address verification documents where required by law.
Account information: username, hashed login credentials, security settings, referral code and referral relationships, support correspondence, and account preferences.
Transaction information: deposits, withdrawals, wallet addresses, selected investment plans, balances, commissions, and related blockchain transaction references.
Usage data: pages viewed, features used, session duration, referring pages, interactions with the platform, and error or diagnostic logs.
Device information: IP address, approximate location derived from IP, browser type and version, operating system, device identifiers, language settings, and time-zone.

We do not knowingly collect more information than is necessary for the purposes described in this policy. Where information is required by law or to provide a service, we will indicate this at the point of collection.

3. How We Use Your Information

We use personal information to:

Create, verify, operate, and secure your investor account.
Process deposits, withdrawals, plan activations, and referral commissions.
Verify identity and carry out sanctions screening, anti-money-laundering, and fraud-prevention checks.
Provide customer support and respond to enquiries and complaints.
Monitor, analyse, and improve platform performance, reliability, and user experience.
Send service, security, and transactional notifications, and (where permitted) product updates you may opt out of.
Comply with legal, regulatory, tax, accounting, and record-keeping obligations, and to establish, exercise, or defend legal claims.

Our legal bases for processing include the performance of our contract with you, compliance with legal obligations, your consent where applicable, and our legitimate interests in operating a secure and reliable platform.

4. How We Share Your Information

We do not sell personal information. We share it only where necessary, with:

Service providers acting on our instructions, such as hosting, identity verification, payment and blockchain infrastructure, analytics, communications, and security providers.
Regulators, law-enforcement bodies, tax authorities, and courts where disclosure is required by applicable law or legal process.
Professional advisers such as auditors, accountants, and legal counsel, under duties of confidentiality.
Parties involved in a corporate transaction such as a merger, acquisition, restructuring, or transfer of assets, subject to equivalent protection.

Service providers are bound by contractual obligations to protect personal information, use it only for the purposes we specify, and apply appropriate security measures.

5. Data Security Measures

We apply technical and organisational safeguards designed to protect personal information, including:

Encryption of data in transit using industry-standard TLS, and encryption of sensitive data at rest.
Hashed and salted storage of passwords; credentials are never stored in readable form.
Two-factor authentication support and session security controls on investor accounts.
Role-based access controls, least-privilege access, and logging of administrative activity.
Continuous monitoring, threat detection, and periodic third-party security assessments.

No method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential and for notifying us promptly of suspected unauthorised access. Where a personal-data breach is likely to result in a risk to your rights, we will notify affected users and competent authorities as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you signed in and maintain secure sessions (strictly necessary cookies).
Remember preferences such as your selected light or dark theme.
Measure aggregate usage and diagnose performance or security issues.

Strictly necessary cookies are required for the platform to function. You can control or delete cookies through your browser settings, but disabling certain cookies may affect sign-in and other core features. Where required by law, non-essential cookies are used only with your consent.

7. Your Rights

Subject to applicable law, you may exercise the following rights:

Access: request confirmation of whether we process your personal data and obtain a copy of it.
Correction: request that inaccurate or incomplete information be corrected or completed.
Deletion: request erasure of personal data where we no longer have a lawful basis to retain it.
Restriction: request that processing be limited in defined circumstances, for example while accuracy is being verified.
Objection: object to processing based on our legitimate interests, and to direct marketing at any time.
Portability: receive certain data you provided in a structured, commonly used, machine-readable format.
Withdraw consent: withdraw consent at any time where processing is based on consent, without affecting prior processing.

Requests can be made using the contact details below and are answered within the timeframes required by applicable law. We may need to verify your identity before acting. Certain rights are limited where we must retain information to meet legal, regulatory, or anti-money-laundering obligations. You also have the right to lodge a complaint with your local data-protection supervisory authority.

8. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, including to operate your account, resolve disputes, enforce agreements, and comply with legal obligations.

Identity verification, transaction, and compliance records are ordinarily retained for the minimum statutory period after the end of the relationship, typically five to seven years depending on the applicable law. Information that is no longer required is deleted or irreversibly anonymised.

9. International Data Transfers

LBI INVESTMENTS LIMITED is incorporated in Cyprus and works with service providers that may process data in other countries. Where personal information is transferred outside your jurisdiction or the European Economic Area, we rely on recognised safeguards such as adequacy decisions or standard contractual clauses, together with additional technical and organisational measures where appropriate.

You may request further information about the safeguards applied to a specific transfer using the contact details below.

10. Children's Privacy

The platform is intended only for individuals aged 18 or over. We do not knowingly collect personal information from children. If we become aware that a person under 18 has provided personal information or opened an account, we will close the account and delete the information, subject to any legal retention requirement.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal obligations. The effective date at the end of this page indicates when the policy was last revised. Material changes will be communicated through the platform or by email, and continued use after the stated effective date constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related requests, questions, or complaints, contact our privacy team at privacy@lbiwolbis.com.

LBI INVESTMENTS LIMITED, Stasinou 1, Mitsi Building 1, Floor 1, Flat/Office 4, Nicosia, Cyprus. Company number HE 286758.